The fine print, plainly.

I run grease-trap lead campaigns for one hauler per metro — ads, a booking page, follow-up, and call tracking. It’s a partnership between two independent businesses: you run the hauling, I run the marketing, and either of us can walk anytime.

The deal

Your account, your budget. Your ad account is in your name, on your card — you pay Google directly, and I keep my fee separate. Clean lines, so we both always know what’s what.

The fee. A flat monthly fee in USD — a recurring subscription, charged automatically to the card you keep on file with Stripe, on the same date each month until you cancel. The current month isn’t refunded. No contract, no lock-in. If I ever need to update these terms, I’ll give you a heads-up before your next payment — paying it means you’re good with the change, and if not, you just cancel.

No guarantees. I bring you tracked, recorded commercial calls — buyers on your line, not tire-kickers. I won’t promise revenue, because closing is your craft, not mine — so I’m not on the hook for deals you don’t close or business you feel you missed. Your protection isn’t a promise; it’s that you’re never locked in.

One hauler per metro. While we’re working together, I won’t take a competitor in your metro — the specific metro area we name when you start — so you’re the only hauler I run there, for as long as your subscription runs.

Yours stays yours. Your ad account, leads, and call recordings live in your own Google account — always yours, nothing to hand back. Anything you share with me — logos, photos, your brand — stays yours; you’re just letting me use it while we work together. The booking page and automations I build run on my agency’s platform setup and stay mine; your access there switches off within about 48 hours of cancelling, and any copy of your data on my side I delete.

Calls. Calls ring your line and are recorded for quality — a short notice plays to the caller first, so nothing’s hidden, and those recordings are yours to hear.

Texts. If we text your customers, U.S. rules put that on the business whose customers they are — you — and that’s fair: it’s your list, opted in with you, sent under your brand and EIN. So I register your brand the right way and only ever message people you’ve confirmed opted in — no cold-texting strangers, which is exactly what keeps it clean. Because the list is yours, if a number that hadn’t really opted in leads to a carrier block or a fine, that part’s yours to handle. Keep your opt-ins honest and there’s nothing here to sweat.

Fair both ways

Each of us handles our own side. You run the licensed hauling and own your customer relationships; I run the marketing. Each of us takes care of the problems our own side causes. So if something about how you run your business — your licensing, your claims, how you handle your calls and texts — ever turns into a problem that lands on me, that’s yours to cover, and it’s the same the other way around.

You’re set up to do this. You confirm you’re a licensed hauler with the authority to sign up, and that what you share with me is yours to use — just that we’re both who we say we are.

My side is Canadian. I operate as an independent contractor — Canadian and self-employed for tax purposes. I handle 100% of my own taxes, you’re not withholding anything or covering any benefits, and if your bookkeeping needs it, I’ll give you a completed W-8BEN form.

Some things neither of us controls. My work runs on Google, Stripe, and my own tools, and none of us controls those. If Google suspends an account or changes a rule, or a platform has an outage, that’s not a failure on my end — I’ll always help you sort it, but outside events like that aren’t a broken promise or a reason for a refund.

Your business stays private. Your data, routes, call recordings, and results are yours and confidential. I never show them to another hauler, and I never use your campaign or your numbers as a public example, without your written OK. If you do give written OK, I anonymize by default — no name, no number, no route detail, just the result — unless you’d rather be named. One hauler per metro cuts both ways — the shop across town never sees your book, and you never see theirs.

The basics, in plain English

• Best effort, no promises. I do the work properly and give it my all — but the service comes as is, with no promised results.
• My limit. If it ever comes down to money, the most I’d ever owe you is one month’s fee — the payment for the month the problem happened. Never for lost business, indirect damages, or extra costs down the line, and it has to come up within a year.
• Nothing to sign. You agree to these terms by ticking the box at checkout and making your first payment — no signature needed.
• If a charge is wrong, I fix it. If I ever bill you in error, I refund it — simple as that. Email me first and I’ll sort any billing question same-day.
• If we disagree. Bring it to me first — on a small, month-to-month deal like this, almost anything sorts out with a quick call, and I’ll make it right. If something ever truly can’t be settled between us, these terms are read under the laws of the Province of Alberta, Canada — no arbitration, no class-action fine print, nothing fancier than that.
• The rest still stands. If any single line here doesn’t hold up, the others do. These terms, plus anything we’ve put in writing, are the whole deal — nothing said off the cuff changes them. And neither of us is on the hook for things nobody controls, like natural disasters or internet outages.

Month-to-month, either side. No lock-in. Cancel any time through your Stripe portal or a quick email.

I can step away too. This runs both directions. If we’re not the right fit, or I can’t do right by your routes, I’ll tell you straight, give you the same courtesy heads-up, and wind things down clean — and you keep your ad account and every lead, same as always.

Give a few days’ notice. To make sure your next month doesn’t auto-bill, cancel at least 3 business days before your renewal date. A couple weeks’ heads-up helps us both wrap up clean, though it’s not required.

The current month runs out. Once a month is billed, it runs to the end and isn’t refunded — nothing prorated either way. The one exception is a charge made in error, which I always refund.

If a charge looks off. Email me first and I’ll sort it same-day — quicker and cleaner than a formal dispute. If a payment doesn’t go through, things just pause until it clears.

Renewals you authorized. Since you can cancel any time before your next billing date, every monthly renewal is one you approved in advance. So if a charge ever looks wrong, bring it to me first — I’ll make it right same-day.

However it ends. You keep your ad account and every lead.

What I collect. If you book a call: your name, email, phone, and the time you picked — plus privacy-friendly analytics. Calls to your tracking line may be recorded, with a notice to the caller.

What I do with it. Only what’s needed to run your service — nothing else.

Who touches it. Just the tools I run on: Stripe, my scheduler, analytics, and email. I never sell or rent your info.

Your data. Ask and I delete it (minus anything I must keep for taxes). Your route and campaign numbers stay private.

Vikram Nagarkar, operating as Transcend Arc · Canada

vikram@transcendarc.com

Payments handled securely by Stripe. I never store your card details.

Anything unclear? Just ask before you start.